Care Certificate
Understand the responsibilities, behaviours and agreed ways of working required for safe, compassionate adult social care practice in England.Apply person-centred, inclusive and rights-based approaches when supporting adults across residential care,…
1 Hour
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£15.00
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A practical Care Certificate course covering all 16 standards for adult social care practice in England, from role responsibilities and person-centred care to safeguarding, health and safety, infection control and communication. It supports learners with the core knowledge and workplace understanding needed for safe, compassionate and professional care.
Course Content
Introduction
1 Lesson
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Welcome
Understand Your Role
6 Lessons
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Main duties and responsibilities
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Standards, codes of conduct and agreed ways of working
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Values, attitudes and professional boundaries
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Working in teams and in partnership with others
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Honesty, escalation and career development
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Quiz - Understand Your RoleQUIZ
Your Personal Development
6 Lessons
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Identifying learning needs and planning development
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Feedback, reflection and improving practice
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Recording progress and measuring performance
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Learning opportunities and sources of support
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Literacy, numeracy, digital and communication skills
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Quiz - Your Personal DevelopmentQUIZ
Duty of Care
6 Lessons
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Duty of care and duty of candour
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Balancing rights, choices and safe practice
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Comments, concerns and complaints
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Incidents, errors and near misses
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Confrontation and difficult situations
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Quiz - Duty of CareQUIZ
Equality, Diversity, Inclusion and Human Rights
6 Lessons
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Human rights, protected characteristics and discrimination
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Recognising and reporting poor practice
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Legislation, codes of practice and inclusive care
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Respecting lifestyle, culture, beliefs and preferences
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Accessing information, advice and support
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Quiz - Equality, Diversity, Inclusion and Human RightsQUIZ
Work in a Person-Centred Way
6 Lessons
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Person-centred values in day-to-day care
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Knowing the person and planning support
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Mental capacity, consent and best interests
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Comfort, pain and emotional distress
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Identity, self-esteem, wellbeing and active support
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Quiz - Work in a Person-Centred WayQUIZ
Communication
6 Lessons
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Communication in the workplace
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Understanding communication needs, wishes and preferences
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Communication aids, assistive technologies and digital tools
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Barriers, behaviour and promoting effective communication
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Confidentiality and safe communication practice
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Quiz - CommunicationQUIZ
Privacy and Dignity
6 Lessons
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Principles of privacy and dignity
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Maintaining privacy and dignity in practice
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Supporting informed choice and positive risk taking
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Active participation and independence
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Supporting choices and participation in care
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Quiz - Privacy and DignityQUIZ
Fluids and Nutrition
6 Lessons
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Food safety and hygiene
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Nutrition, hydration and wellbeing
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Recognising poor intake and changing needs
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Factors affecting eating and drinking
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Supporting nutrition and hydration in practice
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Quiz - Fluids and NutritionQUIZ
Awareness of Mental Health and Dementia
6 Lessons
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Mental health, wellbeing and dementia awareness
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Impact on everyday life, families and care needs
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Early identification and changing support needs
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Personalised care, positive attitudes and reasonable adjustments
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Legal frameworks, rights and reporting concerns
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Quiz - Awareness of Mental Health and DementiaQUIZ
Adult Safeguarding
6 Lessons
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Principles of adult safeguarding
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Own role, responsibilities and risks including technology
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Reducing the likelihood of abuse
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Responding to suspected or disclosed abuse
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Safeguarding systems, legislation and restrictive practice
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Quiz - Adult SafeguardingQUIZ
Safeguarding Children
6 Lessons
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When children may be encountered in adult social care
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Factors increasing risk to children and young people
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Types, signs and symptoms of abuse
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Responding to risk, suspicion or disclosure
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Role boundaries and local safeguarding expectations
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Quiz - Safeguarding ChildrenQUIZ
Basic Life Support
6 Lessons
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Accidents, sudden illness and emergency awareness
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Workplace emergency procedures
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Basic life support boundaries and responsibilities
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DNACPR, ReSPECT and person-centred emergency decisions
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Recording, reporting and post-incident responsibilities
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Quiz - Basic Life SupportQUIZ
Health and Safety
6 Lessons
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Health and safety responsibilities and legislation
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Risk assessment and reporting risks
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Moving and assisting safely
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Medication, hazardous substances and fire safety
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Security, personal safety and own wellbeing
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Quiz - Health and SafetyQUIZ
Handling Information
6 Lessons
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Why secure information handling matters
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Supporting individuals to keep information safe
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Legislation, breaches and reporting concerns
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Accurate records and common issues
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Keeping records up to date, complete and respectful
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Quiz - Handling InformationQUIZ
Infection Prevention and Control
6 Lessons
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Causes of infection and the chain of infection
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Standard precautions and the worker’s role
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Cleaning, decontamination and body fluid spills
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Linen, waste and use of PPE
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Hand hygiene and safe donning and doffing
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Quiz - Infection Prevention and ControlQUIZ
Awareness of Learning Disability and Autism
6 Lessons
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Understanding learning disability and autism
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Health needs, inequalities and barriers to care
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Communication, information needs and sensory differences
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Reasonable adjustments and unmet needs
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Legislation, guidance and inclusive practice recap
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Final Quiz - Care Certificate RecapQUIZ
Summary
1 Lesson
-
Summary
Skills and Knowledge
adult social care
Care Certificate
safeguarding
person-centred care
communication
health and safety
infection prevention
What You'll Learn
- Understand the responsibilities, behaviours and agreed ways of working required for safe, compassionate adult social care practice in England.
- Apply person-centred, inclusive and rights-based approaches when supporting adults across residential care, domiciliary care, day services and healthcare support settings.
- Recognise, report and respond appropriately to safeguarding, health and safety, communication, infection control and information handling responsibilities in day-to-day care work.
Who Is This Course For?
Personal Assistants
Individuals supporting someone through Direct Payments.
Employers
Those employing a Personal Assistant or support worker.
Family Members
Family or friends managing care and support.
Care Professionals
Carers who want to understand employer responsibilities.
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Frequently Asked Questions
Do I need any previous experience to take this course?
Most of our courses are suitable for beginners and require no previous experience. Any prerequisites will be clearly stated on the course page.
What happens if I don't pass the assessment?
If your course includes an assessment, you’ll be able to retake it according to the course policy until you achieve a passing score.
Is this course recognised in the UK?
Our training is designed for UK learners and follows current industry standards. Where applicable, accreditation or certification details are shown on the course page.
Who can I contact if I need help during the course?
Our support team is available to assist you with technical issues or course-related questions. Contact details are available in your learner dashboard.
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