Introduction to Health and Social Care and Children’s and Young People’s Settings (RQF)
Understand the breadth of health, social care, children’s and young people’s, early years and childcare provision and the values that underpin safe, respectful practice.Develop practical awareness of communication, safeguarding, equality,…
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An engaging introduction to health and social care, children’s and young people’s settings, early years and childcare, covering the essential knowledge, values and practical understanding needed for early progression into the sector. Learners explore real-world care scenarios, safeguarding, communication, equality, health and safety, mental health and employability through relatable, portfolio-friendly activities.
Course Content
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Welcome
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Local service provision in health and social care
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Purpose of different types of service
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Who accesses services
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Statutory and independent service provision
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Informal care and community support
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Job roles, knowledge and skills
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Progression routes in the sector
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Portfolio task: Care services and roles map
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Principles and values that underpin care
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Guidance and standards for practice
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Valuing adults as individuals
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Valuing children and young people
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Person-centred and child-centred practice
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Confidentiality in the care sector
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Values in real care situations
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Portfolio task: Values in practice reflection
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Communication methods in care settings
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Non-verbal communication
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Verbal communication and tone
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Communication needs, wishes and preferences
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Barriers to communication
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Checking understanding and overcoming barriers
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Sources of support for effective communication
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Portfolio task: Communication support record
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Key terms: diversity, equality, inclusion and discrimination
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Direct and indirect discrimination
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Reducing the likelihood of discrimination
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Effects of discrimination on individuals
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Respecting diversity, culture, values and identity
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Social and physical barriers to inclusion
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Behaviours that promote equality and inclusion
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Portfolio task: Inclusion scenario response
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Standards that influence good practice
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Personal attitudes, beliefs and professional behaviour
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Learning from activities and experience
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Reflecting on situations
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Feedback from others
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Personal development plans
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Benefits of ongoing development
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Portfolio task: Personal development plan
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Protection of vulnerable individuals and child protection
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Roles of different agencies in safeguarding
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Types of abuse
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Signs and symptoms of abuse
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Responding to indicators of harm, abuse and neglect
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Responding to allegations and understanding boundaries
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Sources of information and advice
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Portfolio task: Safeguarding concern record
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Causes and common infections
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Preventing the spread of coronavirus and respiratory infections
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Roles and responsibilities in preventing infection
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Handwashing importance, facilities and timing
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Correct handwashing procedure and PPE
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Cleaning, decontamination and standard precautions
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Waste, sharps and risk assessment
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Portfolio task: Infection prevention evidence pack
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Health and safety responsibilities
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Legislation and agreed safety practice
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Tasks requiring additional training
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Benefits of good health and safety
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Hazards, risks, accidents and near misses
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Preventing hazards and understanding signage
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Responding to accidents, sudden illness and recording
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Portfolio task: Health and safety hazard review
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What a balanced diet means
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Effects of not following a balanced diet
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How food contributes to staying healthy
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Informing individuals how to eat healthily
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Hydration and recommended fluid intake
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Effects of being well hydrated and signs of dehydration
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Encouraging healthy eating and drinking in practice
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Portfolio task: Healthy eating and hydration support plan
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Mental health, mental ill health and wellbeing
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Different mental illnesses and affecting factors
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Stigma and signs of deterioration
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Promoting an environment that supports wellbeing
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Person-centred support, communication and active listening
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Sources of support and protective factors
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Strategies to manage mental health
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Portfolio task: Mental health awareness case reflection
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Types of personal information
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Legislation and secure systems
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Risks of storing information on devices
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Benefits of storing information on devices
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Protecting personal information
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Concerns about recording, storing or sharing information
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Information handling in realistic settings
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Portfolio task: Secure information handling record
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What privacy and dignity mean in care settings
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Situations where privacy or dignity may be affected
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Ways to ensure privacy and dignity
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Ways to promote dignity
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Benefits of promoting dignity
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Using appropriate language
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Consequences of inappropriate language
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Portfolio task: Privacy and dignity observation sheet
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Summary
Skills and Knowledge
What You'll Learn
- Understand the breadth of health, social care, children’s and young people’s, early years and childcare provision and the values that underpin safe, respectful practice.
- Develop practical awareness of communication, safeguarding, equality, health, safety, infection control, information handling and wellbeing in care-related settings.
- Build a portfolio of evidence through applied tasks, realistic U.K. care scenarios and reflective activities that support progression into further study or early vocational roles.
Who Is This Course For?
Personal Assistants
Individuals supporting someone through Direct Payments.
Employers
Those employing a Personal Assistant or support worker.
Family Members
Family or friends managing care and support.
Care Professionals
Carers who want to understand employer responsibilities.
Related Courses
Frequently Asked Questions
Do I need any previous experience to take this course?
Most of our courses are suitable for beginners and require no previous experience. Any prerequisites will be clearly stated on the course page.
What happens if I don't pass the assessment?
If your course includes an assessment, you’ll be able to retake it according to the course policy until you achieve a passing score.
Is this course recognised in the UK?
Our training is designed for UK learners and follows current industry standards. Where applicable, accreditation or certification details are shown on the course page.
Who can I contact if I need help during the course?
Our support team is available to assist you with technical issues or course-related questions. Contact details are available in your learner dashboard.
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