Diploma in Introduction to Health and Social Care and Children’s and Young People’s Settings (RQF)
Identify the main types of health, social care, early years and childcare provision, and explain the roles, responsibilities and progression routes within these settings.Apply key principles and values for safe,…
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A distinctive introductory diploma course covering the foundations of health and social care, children’s and young people’s settings, and early workplace readiness. Learners explore communication, safeguarding, equality, infection prevention, mental health, privacy, dignity and employability through relatable examples and portfolio-friendly activities.
Course Content
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Welcome
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Service provision in the local area
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Purpose of different types of service
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Who uses different services
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Statutory and independent service provision
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Informal care and its contribution
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Job roles across the sector
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Knowledge, skills and progression routes
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Principles and values that underpin care
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Guidance and standards that support values
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Valuing individuals
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Ways to value adults who access services
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Ways to value children and young people who access services
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Person-centred practice or child-centred practice
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Confidentiality and respect
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Appropriate communication methods in care settings
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Non-verbal communication methods
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Communication and language needs, wishes and preferences
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Identifying communication requirements
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Barriers to communication
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Checking understanding and overcoming barriers
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Sources of information and support services
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Quiz - Principles, values and communication checkpointQUIZ
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Key terms: diversity, equality, inclusion and discrimination
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Direct and indirect discrimination
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Reducing the likelihood of discrimination
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Effects of discrimination on individuals
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Respecting diversity, cultures and values
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History, needs, wishes, likes and dislikes
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Barriers to inclusion and inclusive behaviours
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Standards that influence practice
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Attitudes, beliefs and quality of work
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Learning activities and development
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Reflecting on situations
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Feedback from others
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Personal development plan
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Who is involved, support sources and benefits
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Protection of vulnerable individuals and child protection
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Roles of different agencies in safeguarding
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Types of abuse
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Signs and symptoms of abuse
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Action when harm, abuse or neglect is identified
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Responding to allegations of abuse
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Own boundaries, responsibilities and support sources
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Quiz - Equality, development and safeguarding checkpointQUIZ
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Causes of infection and common infections
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Controls to prevent the spread of respiratory infections
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Roles and responsibilities in preventing infections
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Handwashing importance, resources and timing
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Correct handwashing procedure and PPE
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Cleaning, decontamination and standard precautions
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Waste management, sharps and risk assessment
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Main health and safety responsibilities
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Health and safety legislation and training limits
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Benefits of good health and safety
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Hazard, risk, accident, near miss and risk assessment
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Common hazards, hazardous substances and prevention
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Health and safety signage
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Responding to accidents, sudden illness and records
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What a balanced diet means
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Effects of not following a balanced diet
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How food contributes to staying healthy
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Ways to inform individuals how to eat healthily
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Recommended daily fluid intake
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Benefits of hydration and risks of dehydration
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Signs of dehydration and encouraging hydration
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Quiz - Infection control, health and safety and healthy living checkpointQUIZ
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Mental health, mental ill health and wellbeing
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Different mental illnesses and influencing factors
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Stigma associated with mental ill health
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Signs of deteriorating mental health
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Promoting wellbeing and person-centred support
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Communication, active listening and support sources
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Protective factors and self-help strategies
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Types of personal information
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Legislation relating to information handling
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Why secure systems matter
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Risks of storing information on devices
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Benefits of storing information on devices
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Protecting personal information
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Action when there are information concerns
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What privacy and dignity mean in care settings
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Situations where privacy or dignity may be affected
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Ways to ensure privacy and dignity
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Ways to promote dignity
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Benefits of promoting dignity
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Appropriate language and dignified communication
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Consequences of inappropriate language
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Coronavirus and COVID-19
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How coronavirus spreads and the incubation period
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Carrier and symptoms of COVID-19
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Immunity, the immune system and high-risk groups
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Effective handwashing and safe distance
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Practical ways to reduce spread
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Sources of COVID-19 information
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Quiz - Final diploma recapQUIZ
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Summary
Skills and Knowledge
What You'll Learn
- Identify the main types of health, social care, early years and childcare provision, and explain the roles, responsibilities and progression routes within these settings.
- Apply key principles and values for safe, respectful and inclusive practice, including communication, safeguarding, infection prevention, privacy, dignity and handling information.
- Build practical employability and workplace readiness skills for care-related pathways, including teamwork, job applications, interview preparation, digital communication and personal development.
Who Is This Course For?
Personal Assistants
Individuals supporting someone through Direct Payments.
Employers
Those employing a Personal Assistant or support worker.
Family Members
Family or friends managing care and support.
Care Professionals
Carers who want to understand employer responsibilities.
Related Courses
Frequently Asked Questions
Do I need any previous experience to take this course?
Most of our courses are suitable for beginners and require no previous experience. Any prerequisites will be clearly stated on the course page.
What happens if I don't pass the assessment?
If your course includes an assessment, you’ll be able to retake it according to the course policy until you achieve a passing score.
Is this course recognised in the UK?
Our training is designed for UK learners and follows current industry standards. Where applicable, accreditation or certification details are shown on the course page.
Who can I contact if I need help during the course?
Our support team is available to assist you with technical issues or course-related questions. Contact details are available in your learner dashboard.
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