Level 3 Diploma in Healthcare Support (RQF)
Apply person-centred approaches to support individual care needs.Use effective communication skills in a range of healthcare interactions.Promote safeguarding, safety, and protection from abuse in care settings.Contribute to infection prevention and…
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This blended course structure supports healthcare support workers in formalising their skills through nationally recognised, practice-linked learning. It combines core theory with workplace-based application to build safe, person-centred practice across healthcare settings.
Course Content
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📄 Welcome
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📄 Person-Centred Care
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📄 Support Planning
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📝 Section 1 QuizQUIZ
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📄 Effective Communication
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📄 Professional Relationships
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📝 Section 2 QuizQUIZ
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📄 Safeguarding and Abuse
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📄 Health and Safety
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📝 Section 3 QuizQUIZ
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📄 Supporting Wellbeing
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📄 Infection Prevention
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📝 Section 4 QuizQUIZ
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📄 Duty of Care
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📄 Equality and Inclusion
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📝 Section 5 QuizQUIZ
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📄 Observed Practice Prep
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📄 Reflective Practice
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📄 Observation Evidence Task
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📄 Key Takeaways
Skills and Knowledge
What You'll Learn
- Apply person-centred approaches to support individual care needs.
- Use effective communication skills in a range of healthcare interactions.
- Promote safeguarding, safety, and protection from abuse in care settings.
- Contribute to infection prevention and control in day-to-day practice.
- Work within duty of care, professional boundaries, and inclusive practice.
- Demonstrate competence through workplace-based observation and reflective practice.
Who Is This Course For?
Personal Assistants
Individuals supporting someone through Direct Payments.
Employers
Those employing a Personal Assistant or support worker.
Family Members
Family or friends managing care and support.
Care Professionals
Carers who want to understand employer responsibilities.
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Frequently Asked Questions
Do I need any previous experience to take this course?
Most of our courses are suitable for beginners and require no previous experience. Any prerequisites will be clearly stated on the course page.
What happens if I don't pass the assessment?
If your course includes an assessment, you’ll be able to retake it according to the course policy until you achieve a passing score.
Is this course recognised in the UK?
Our training is designed for UK learners and follows current industry standards. Where applicable, accreditation or certification details are shown on the course page.
Who can I contact if I need help during the course?
Our support team is available to assist you with technical issues or course-related questions. Contact details are available in your learner dashboard.
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