Learn recruitment, compliance, employee wellbeing and people management skills for modern workplaces.
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Understand common grief reactions, including emotional, physical and day-to-day changes after bereavement.Use gentle, practical coping strategies to move through difficult moments and support steadier routines.Recognise when grief may need extra…
Recognise common cyber threats and fraud tactics in everyday life and at work.Apply safer digital habits to protect accounts, devices, personal data and money.Respond appropriately to suspicious activity, reduce harm…
Explain the role and responsibilities of a self-funded or direct payment employer in plain English.Set up hiring, contracts, payroll, records and day-to-day support arrangements with confidence.Identify common compliance, safeguarding and…
Define discrimination and distinguish it from lawful difference, prejudice, and unfair treatment.Recognise common forms of discrimination across workplaces, education, public services, and everyday life.Respond to discriminatory behaviour with practical, proportionate…
Explain the core principles of equality, diversity and inclusion in a workplace context.Recognise protected characteristics, bias and discrimination, and understand how they affect people at work.Apply inclusive communication, behaviour and…
Explain the core GDPR principles and the main roles involved in handling personal data in everyday workplace settings.Apply lawful bases, transparency rules, retention practices, and security measures to common office,…
Explain what menopause is, and recognise how symptoms can affect concentration, confidence, attendance and performance at work.Respond to menopause with supportive conversations, practical adjustments and informed day-to-day management.Help build an…
Explain what modern slavery is, including the main forms of exploitation and why it can be difficult to spot in workplace settings.Recognise common warning signs and situational indicators that may…
Explain the employer duty to prevent sexual harassment at work under the Equality Act 2010 and related legal developments.Identify different forms of sexual harassment, harassment, and discrimination in workplace settings.Spot…
Apply safer recruitment principles at each stage of the hiring process.Design job adverts, application forms, and interview processes that support safer recruitment.Carry out robust pre-employment checks, including DBS, references, and…
Explain the legal protections available to whistleblowers in the UK.Recognize situations where a concern about care quality or safety should be raised.Use appropriate channels to raise a concern clearly and…