Equality, Diversity & Inclusion
Explain the core principles of equality, diversity and inclusion in a workplace context.Recognise protected characteristics, bias and discrimination, and understand how they affect people at work.Apply inclusive communication, behaviour and…
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A practical Equality, Diversity, and Inclusion course for workplace learners, covering the core principles, common barriers, inclusive behaviour, and real-world application. Build the confidence to recognise bias, support respectful communication, and create a more inclusive environment.
Course Content
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Welcome
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Equality, Diversity and Inclusion
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Why EDI matters at work
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Belonging and respect
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Shared responsibility
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Everyday EDI choices
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Protected characteristics
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The Equality Act 2010
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Direct and indirect discrimination
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Harassment and victimisation
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Reasonable adjustments
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Equality and law checkQUIZ
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Unconscious bias
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Stereotypes and assumptions
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Microaggressions and exclusion
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Bias in workplace decisions
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Interrupting unfair treatment
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Inclusive language
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Active listening
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Challenging inappropriate remarks
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Meeting and digital etiquette
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Feedback and difficult conversations
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Psychological safety
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Inclusive meetings
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Accessible workplaces
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Fair opportunities
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Bystander action
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Inclusive behaviour checkQUIZ
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Recruitment and selection
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Policies and procedures
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Data and monitoring
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Leadership and culture
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Taking action locally
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Personal action planning
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Using feedback to improve
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Sustaining inclusion in teams
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Responding to challenges
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Review and next steps
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Final recap quizQUIZ
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Summary
Skills and Knowledge
What You'll Learn
- Explain the core principles of equality, diversity and inclusion in a workplace context.
- Recognise protected characteristics, bias and discrimination, and understand how they affect people at work.
- Apply inclusive communication, behaviour and team practices that support a respectful, modern UK workplace.
Who Is This Course For?
Personal Assistants
Individuals supporting someone through Direct Payments.
Employers
Those employing a Personal Assistant or support worker.
Family Members
Family or friends managing care and support.
Care Professionals
Carers who want to understand employer responsibilities.
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Frequently Asked Questions
Do I need any previous experience to take this course?
Most of our courses are suitable for beginners and require no previous experience. Any prerequisites will be clearly stated on the course page.
What happens if I don't pass the assessment?
If your course includes an assessment, you’ll be able to retake it according to the course policy until you achieve a passing score.
Is this course recognised in the UK?
Our training is designed for UK learners and follows current industry standards. Where applicable, accreditation or certification details are shown on the course page.
Who can I contact if I need help during the course?
Our support team is available to assist you with technical issues or course-related questions. Contact details are available in your learner dashboard.
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