Showing 17–32 of 65 results
Understand common grief reactions, including emotional, physical and day-to-day changes after bereavement.Use gentle, practical coping strategies to move through difficult moments and support steadier routines.Recognise when grief may need extra…
Explain the purpose and core duties of COSHH regulations in the workplace.Identify common hazardous substances, routes of exposure, and potential health effects.Apply safe handling, storage, labeling, and housekeeping practices during…
Communicate clearly and professionally with clients, families, and partner professionals.Adapt customer service approaches for different audiences and situations in health and social care.Handle concerns and complaints in a calm, respectful,…
Recognise common cyber threats and fraud tactics in everyday life and at work.Apply safer digital habits to protect accounts, devices, personal data and money.Respond appropriately to suspicious activity, reduce harm…
Explain the main types of diabetes and how they differ in day-to-day care.Recognise the signs and risks of hypoglycaemia and hyperglycaemia.Support appropriate diet, lifestyle, and routine care choices for people…
Identify the main types of health, social care, early years and childcare provision, and explain the roles, responsibilities and progression routes within these settings.Apply key principles and values for safe,…
Explain the role and responsibilities of a self-funded or direct payment employer in plain English.Set up hiring, contracts, payroll, records and day-to-day support arrangements with confidence.Identify common compliance, safeguarding and…
Define discrimination and distinguish it from lawful difference, prejudice, and unfair treatment.Recognise common forms of discrimination across workplaces, education, public services, and everyday life.Respond to discriminatory behaviour with practical, proportionate…
Assess an emergency scene and prioritise casualty needs safely.Carry out a primary survey and begin CPR correctly.Use an AED safely as part of emergency response.Respond appropriately to choking, bleeding, and…
Explain the core principles of equality, diversity and inclusion in a workplace context.Recognise protected characteristics, bias and discrimination, and understand how they affect people at work.Apply inclusive communication, behaviour and…
Assess an incident safely and conduct a primary surveyManage an unresponsive casualty appropriatelyDemonstrate the principles of adult CPR and safe AED useRespond correctly to choking, external bleeding, and shockRecognise and…
Explain the core GDPR principles and the main roles involved in handling personal data in everyday workplace settings.Apply lawful bases, transparency rules, retention practices, and security measures to common office,…
Explain the key health, safety and welfare duties of employers and employees in health and social care settings.Carry out the core stages of risk assessment and apply suitable controls to…
Understand common infections, the chain of infection, and the standard precautions used to reduce transmission in health and care settings.Apply correct infection prevention and control practices for hand hygiene, PPE,…
Understand the breadth of health, social care, children’s and young people’s, early years and childcare provision and the values that underpin safe, respectful practice.Develop practical awareness of communication, safeguarding, equality,…
Explain the core meaning of safeguarding, abuse, harm and disclosure, and describe why safeguarding matters in education, health, care and childcare settings.Recognise different types of abuse, signs, impacts and vulnerability…